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Choose the size before quoting a price

Open the rug, select the requested size and shape, then read that variant’s price and availability. A “From” price can belong to a smaller rug. If the closest size differs from the request, give its actual dimensions and ask whether it fits. Share the selected variant’s link so the shopper lands on the same size.

For example, the Tallavera 55607 in 8′ × 10′ has its own price. Check the live listing each time you quote.

Dispatch and delivery

Most orders ship in 3–6 business days. The standard dispatch window is 4–12 business days. Custom-made rugs usually ship in 8–12 weeks. Allow additional time for transit.

Advertised shipping estimates and charges apply to the contiguous United States. Free LTL freight service, when available, is curbside. Some addresses have access restrictions or additional fees. Contact support@usrugstore.com for Alaska, Hawaii or an address-specific quote. For Canadian orders, the store can ship to a customer-selected freight carrier. Direct delivery to Canada is unavailable.

Returns

Contact support before sending an item back. Eligible unused rugs in their original packaging can be returned within 30 days of receipt. Confirmed custom or made-to-order products and orders delivered outside the continental United States have exclusions. For freight damage, follow the inspection and reporting instructions at delivery.

Read the shipping policy and refund policy for the full conditions.

Automated requests

If the store returns HTTP 429, wait for the interval in the Retry-After header before retrying. Space out product and search requests.

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